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This page sets out the legal basis under which 88rf operates the platform, what rules apply to your account, and how access is determined by your local law and eligible regions. Read through each section before you take action — your rights and our obligations are both clearly laid out here.
88rf operates subject to applicable law, and whether you can open or use an account depends on the regulations in force in your region. We do not make a blanket assertion that the platform is available or lawful in every jurisdiction — it is your responsibility to confirm that accessing 88rf is permitted where you are located. If you are in Bangladesh, access depends on local law and eligible regions as those rules stand at the time you visit. Where transactions are processed — including those routed through Nagad, Upay or Bank Transfer — each transaction is subject to the terms disclosed at the point of deposit or withdrawal in your account. We do not alter transaction records after they have been written; any dispute over a transaction should be raised through the support route described later on this page. Our policy documents are updated when material changes occur, and the version published on this page takes effect from the date it is posted. Continuing to use the platform after a policy update means you have acknowledged the revised terms. If any section of these legal terms conflicts with a mandatory provision of local law, the local law prevails to the extent of that conflict. Context chips below reflect the transaction categories covered under this policy.
This policy covers account access, on-platform transactions, site content published by 88rf and account-level support interactions. It does not extend to third-party services linked from or integrated within the platform unless those services are explicitly named as covered. Check the scope table below before raising a query to make sure you're directing it to the right party.
Login, registration steps, identity verification and account suspension decisions are all within the scope of this policy. If your account access changes, the process for querying that is covered by the terms described here.
Deposits and withdrawals processed through payment routes shown in your account — including Nagad, Upay and Bank Transfer — fall within this policy. Transaction records are held on your account and available for you to review.
Game titles, lobby content, promotional notices and policy documents published directly by 88rf are in scope. Content accuracy, availability by region and updates to published material are governed by the terms on this page.
Game studios, payment processors and external links operate under their own separate terms. We are not responsible for the policies of third parties, and disputes involving those parties must be directed to them directly.
Your rights under this policy are practical, not abstract. You can review your transaction history at any point by opening the account section and navigating to the records tab — every Nagad, Upay or Bank Transfer transaction processed through your account is logged there with a timestamp and status. If a detail on your account is incorrect — your registered contact method, your stated region or any identity-linked field — you can submit a correction request through the support route. We will confirm receipt and process it in line with our verification requirements. If you have a question about how your data is held, retained or used, raise it in writing through the contact channel shown in the support section below. You are not required to provide a reason for making a correction request, but doing so helps us handle it accurately and without delay. These rights apply regardless of which payment route you used to fund your account.
Open your account and go to the transaction history section. Every deposit and withdrawal linked to your account — including those via Nagad or Bank Transfer — is listed there with its status.
Submit a correction request through the published support channel if any registered detail is wrong. Provide the specific field and the correct value; our team will verify and update accordingly.
If any part of these legal terms is unclear, write to us through the contact route in the support section. Cite the specific clause or section so we can respond accurately and without asking you to repeat yourself.
For access issues, account holds or dispute resolution, use the dedicated support path. State your registered account details and the nature of the issue — this speeds up routing within our team.
If you need to raise a legal query, request a record review or submit a correction, the routes below are the ones we actually monitor. Do not use social media channels for policy-sensitive matters — direct contact through email or live chat keeps your query private and creates a written trail you can refer back to.
Open the chat widget from any page while signed in. State that your query is policy or legal related so it routes to the right team. Responses are provided in the chat session.
Send your query to the support email address published in the account help section. Include your registered account identifier and the specific policy section your question concerns.
The help centre in your account area contains published answers to common policy questions, including data retention and correction requests. Check there first before submitting a new contact.
Account security, data handling and cookie use are all governed by the same policy framework described on this page. If you want to understand how we retain information or who to contact to request a change, the four areas below cover each aspect clearly.
Account data — including your registered details and transaction history — is held for the period required by applicable law or our operational obligations, whichever is longer. You can request a summary of the data we hold by writing through the email support route.
We use cookies to maintain your logged-in session and to measure which parts of the platform are being accessed. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how the account area functions on your device.
Your account is protected through login verification. Do not share your credentials. If you suspect unauthorised access, contact us immediately through live chat or email — we can place a temporary hold while we investigate.
To request a correction, deletion or export of your account data, contact us in writing with your registered account identifier. We will confirm the request and respond in line with our published process and applicable legal requirements.
These questions cover what visitors ask most often about this policy — from how access works in Bangladesh to what happens to your data after an account closes.
We do not make a blanket claim about legality in any jurisdiction. Access depends on your local law and eligible regions. It is your responsibility to confirm that using the platform is permitted where you are located before opening or continuing to use an account.
Sign in to your account and open the transaction history section. Records of every deposit and withdrawal — including those processed through Nagad, Upay or Bank Transfer — are stored there with timestamps. If a record appears incorrect, submit a correction request through the support channel.
We hold your registered details, login activity and transaction history for the period required by applicable law or our operational requirements. You can request a summary of your data by writing to us through the email support route published in the account help section.
Legal and policy queries submitted through live chat or email are routed to the relevant team. State clearly that your query is policy related and include the specific section you are asking about. We respond in writing so you have a record of the exchange.
Data is retained for the period required by applicable law even after an account is closed. You can request details of what is held and for how long by contacting us in writing. We process those requests in line with our published retention policy and legal obligations.
The policy covers transaction records held on your 88rf account — including those routed through Nagad, Upay or Bank Transfer. The third-party processors themselves operate under their own separate terms. For disputes involving processing errors on the processor's side, you need to contact them directly.