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88rf has put together this Privacy Policy so you know exactly what information we collect, how we use it, and what choices you have. Access to our platform and the rights described here depend on your local law and eligible regions.
When you create an account with 88rf, we collect the details you provide during registration — your name, contact information and any identity verification material required for account setup. We also record activity linked to your account wallet, including transaction references generated when you use Nagad, Upay or Bank Transfer to fund your account. This data is held to allow account access, process wallet transactions and respond to your support requests. We do not sell your personal details to third parties. Cookies and similar tools on our site collect session and device data to keep the platform functional across mobile and desktop browsing. You can manage cookie preferences through your browser settings, though some site features depend on session cookies to work correctly. Data we hold is kept only for as long as your account remains active or as required by applicable rules in the regions where this service operates. If you close your account, we retain transaction records only for the period required by those applicable rules. All of this is subject to your local law and the eligible regions in which 88rf operates.
Reference data from your Nagad transfers is logged to your account wallet history. We hold this to confirm completed transactions and support any query you raise about a specific payment.
Upay payment references tied to your account are stored as transaction records. These are accessible to you from your account history and to our support team when handling a related query.
When you use Bank Transfer, the reference and amount details we receive are recorded against your account. We use these only to verify the deposit and do not pass them to unrelated parties.
We collect device type, browser version and session tokens to keep your account secure across logins. This data is not shared beyond what is needed to operate the platform.
Not every data interaction on the internet falls under this policy. Understanding the boundaries helps you know when 88rf is responsible for your information and when a separate party's own policy governs. The four areas below set out what is and is not covered. Your eligibility to access any part of this platform depends on your local law and the eligible regions in which 88rf is available.
Data collected when you log in, update your profile or verify your identity is covered by this policy. We control this data and you can request a review of it through our support channel.
Transaction references from Nagad, Upay and Bank Transfer that pass through your account wallet fall within this policy. We hold these records; the payment provider holds its own data under its own policy.
Browsing data generated while you navigate the 88rf site — pages visited, session duration, device signals — is covered here. You can adjust cookie settings in your browser at any time.
External payment providers, game content studios and any linked third-party sites operate under their own privacy policies. 88rf is not responsible for how those parties handle data on their own platforms.
88rf gives you practical ways to act on your privacy rather than just reading about it. If you want to see the personal data held against your account, you can request a summary through our support channel — we will direct you to the records we hold. Found something in your profile that is out of date or wrong? Correct it directly from the account settings page, where your name, contact details and linked wallet information can be updated. If a correction requires backend verification — for example, a name that was set during identity checks — raise a support request and our team will walk through the process with you. You also have the right to ask what category of data we hold and why we hold it. Where applicable local rules allow it, you may request deletion of certain records once your account is closed. These rights apply subject to your local law and the eligible regions in which this service is available.
Contact support to request a summary of the personal data held on your account. We will confirm what categories of data are stored and the purpose for each.
Update your contact details and wallet information directly from your account settings page. For identity-linked fields, raise a support request so the team can verify the change.
You can ask us at any time what data we hold, why we hold it and how long we plan to keep it. Send the question through the support contact route shown on the site.
Once your account is closed, you may request deletion of personal data that is not subject to a mandatory retention period under applicable rules. Raise this through the support channel.
If you have a question about how your data is handled, want to exercise a right under this policy, or need to report a concern, use the contact routes that are visibly published on the 88rf site. Our support team can handle privacy queries alongside general account questions — you do not need a separate channel. When you contact us, include your registered account email and a brief description of your request so the team can locate your records quickly.
Open the live chat widget from any page on the 88rf site to reach the support team directly. State that your query relates to a privacy matter so it can be routed correctly.
Send a written privacy request to the support email address published on the Contact page of the 88rf site. Include your account email and the specific data or right your request concerns.
The Help Centre on the 88rf site contains published answers to common account and data questions. Check there first — if your question is not covered, escalate through live chat or email.
Handling your account data carefully is part of how 88rf operates day to day, not a checkbox. We apply access controls so that your account records — including wallet transaction references from Nagad, Upay and Bank Transfer — are visible only to you and to authorised support staff working on a related query. Cookies used on the site are session-functional; we do not place marketing trackers without disclosure. If this policy changes, we update it on this page and the revision date shown at the bottom of the policy reflects the latest version. To request a change to your stored details or to ask about retention, use the support contact routes published on the site.
Access to your stored data is restricted by account authentication. Support staff can view records only when handling an active query linked to your account, and that access is logged.
We disclose the cookies placed on your device when you visit the 88rf site. Session cookies are required for login and navigation; other cookies are disclosed separately and can be managed in your browser.
We keep your data only as long as your account is active or as required by applicable rules. Once those periods end, data is removed from active records. You can ask about the retention period for specific data through support.
When we update this policy, the revised version is published on this page with a current date. Continued use of your account after an update means you have had the opportunity to review the changes.
The questions below cover what Bangladesh account holders most commonly ask about how 88rf handles their data. If your question is not here, contact support through the routes published on the site.
We collect the registration details you provide — name, contact email and any identity verification documents required for account setup. We also record device and session data when you browse the site, and transaction references when you use Nagad, Upay or Bank Transfer through your account wallet.
We do not sell or pass your payment data to unrelated third parties. Transaction references from Nagad, Upay and Bank Transfer are shared only with the relevant payment provider to the extent needed to process the transaction. Each provider handles its own data under its own policy.
Contact the support team through live chat or the email address on the Contact page. State that you are requesting a data summary for your account. Include your registered email so the team can locate your records and confirm what categories of data are stored.
Yes. Most contact details can be updated directly from your account settings page. For identity-linked fields set during verification, raise a support request. The team will confirm the correction process and any verification steps that apply.
We retain transaction records and identity documents for the period required by applicable rules in the regions where the service operates. Personal data not subject to a mandatory retention period can be deleted on request once your account is fully closed. Raise this through the support channel.
This policy applies to data collected through the 88rf site and account system. Your access to the platform and the rights described in this policy depend on your local law and the eligible regions in which 88rf operates. Check the published terms for the regions that apply to you.